AP Technology Resources
Stay up-to-date with the latest product software updates and quick guides.
Product How-To Videos & Guides
Configure Bank of America SecurePay SFTP
This video is designed to help you fix the SSL handshake error in order to transmit your positive pay file to the bank. Download the script folder in here. Unzip the file Copy folder over to C:\programdata\aptech\webengine\scripts Copy and...
Invalid Argument to Date Encode Workaround
If you experience the 'Invalid Argument to Date Encode' error when starting SecureCheck, you can use this quick workaround. Please be aware we are experiencing a very high call volume related to this matter. The latest version of SecureCheck has this issue fixed -...
Restarting SecureCheck Services
Learn how to restart SecureCheck Services
Create a Template in SecurePay
Learn how to create a template in SecurePay.
Create an Audit Map in SecureCheck
Learn how to create an audit map in SecureCheck.
Add an Account in SecurePay
Learn how to add an account in SecurePay.
Product Status Updates
Bank of America Clients Using SecurePay
Bank of America updated their ciphers so you may be experiencing transmission issues If you receive a transmission error when transmitting to the bank (Cipher or 904 errors) please see the steps below to update SecurePay to accommodate for the ciphers on the bank...
TRUIST Bank Clients Using SecurePay
Truist Bank updated their ciphers so you may be experiencing transmission issues If you receive a transmission error when transmitting to the bank (Cipher or 904 errors) please see the steps below to update SecurePay to accommodate for the ciphers on the bank side....
SecureCheck Issues and Print Nightmare
Having trouble using SecureCheck after disabling the print spooler? Answer: The print spooler needs to be running on both the SecureCheck server as well as any clients with SecureCheck installed. Due to the recent Print Nightmare vulnerability, the vast majority of...
SecurePay Customers – Receiving SSL Handshake Error?
Our technical support department is aware of the current issue caused by an update to the bank's website. Please open a support request in order to receive a call back with the permanent fix to this error. We apologize for any inconvenience that has caused and look...
Have ‘Invalid Argument Date Encode’ Error?
Some versions of SecureCheck may experience this problem today - if you have this error visit our support article. Click here for a quick video workaround and further information.
Fraud Alert – Protect yourself from fake support calls
AP Technology has been made aware that a small number of our customers have received calls purporting to be from customer support departments in a range of companies including Microsoft and AP Technology. This is part of a well-known scam where fraudsters that will...
ezSigner ‘Referral was returned from the server’ workaround
Update : A new version is now available and can be downloaded by filling out the form here. Some of our clients are experiencing an error stating ' Referral was returned from the server' This is caused by a code signing certificate that has expired. The program will...
Can’t Find What You’re Looking For?
Call Us
Phone: 760-929-4808 / FAX: 760-602-5413
Support Hours: Monday – Friday, 7am – 4pm PST
Company Address Change
1903 Wright Place, Suite 320, Carlsbad, CA 92008