The following tutorials will help you through some common scenarios. By following the instructions you may be able to handle your issue if your support case is pending.
This video is designed to help you fix the SSL handshake error in order to transmit your positive pay file to the bank. Download the script folder in here. Unzip the file Copy folder over to C:\programdata\aptech\webengine\scripts Copy and overwrite FTPSend2.exe...
If you experience the 'Invalid Argument to Date Encode' error when starting SecureCheck, you can use this quick workaround. Please be aware we are experiencing a very high call volume related to this matter. The latest version of SecureCheck has this issue fixed -...
Learn how to restart SecureCheck Services
Learn how to create a template in SecurePay.
Learn how to create an audit map in SecureCheck.
Learn how to add an account in SecurePay.
Learn how to modify, add and delete users in SecureCheck.
Learn how to restart an unresponsive print client.
Learn how to work with SecureCheck overlays