Fill out this form to create a support request ticket. Please provide as much information as possible. Support Request Submit a question to AP Technology Customer Support (* = Required Fields) Name* Company Name* Phone*Phone Extension Email* Do you have an active maintenance agreement?* Yes No / Expired Not sure Product*Which product is your support issue in regards to?SecureCheckSecurePayezSignerCheckRunAPSecureAPeChecks / SecureCheck CloudTruPrint Check Stock / MICR TonerOtherProblem Type*What type of problem are you experiencing?A-Link IssueAudit IssueBank profile issueCheck Imaging IssueConfiguration IssueConnectivity IssueData IssueEmail Notification IssueError Message-GenericezSigner RegistrationImport file issueLogin/Add user IssueNew Bank AccountNew WorkstationOverlay Creation/IssuePrinter/Driver issueQuestions/OtherRegistration/Code IssueReinstall ClientReinstall ServerTemplate Creation/IssueTrainingTransmission IssueWorkflow IssueOther / Does not applyCase NumberOptional Case number if you have been assigned one. Otherwise leave blank. Severity*How is your business impacted by the issue?Low - Minor inconvenience or questionMedium - Business operating but timely resolution neededUrgent - Needs resolution as soon as possibleCritical - Business is down, extremely urgentProblem DescriptionPlease describe your problem in detail:ezSigner Request Code*The request code provided in the ezSigner Direct application. FilesPlease include any relevant files or screenshots (maximum 10) Drop files here or Select files Accepted file types: log, txt, png, pdf, gif, zip, Max. file size: 50 MB, Max. files: 10. CAPTCHA
