760-929-4808 option 2

Bank of America Clients Using SecurePay

Bank of America updated their ciphers so you may be experiencing transmission issues If you receive a transmission error when transmitting to the bank (Cipher or 904 errors) please see the steps below to update SecurePay to accommodate for the ciphers on the bank...

TRUIST Bank Clients Using SecurePay

Truist Bank updated their ciphers so you may be experiencing transmission issues If you receive a transmission error when transmitting to the bank (Cipher or 904 errors) please see the steps below to update SecurePay to accommodate for the ciphers on the bank side....

SecureCheck Issues and Print Nightmare

Having trouble using SecureCheck after disabling the print spooler? Answer: The print spooler needs to be running on both the SecureCheck server as well as any clients with SecureCheck installed. Due to the recent Print Nightmare vulnerability, the vast majority of...

SecurePay Customers – Receiving SSL Handshake Error?

Our technical support department is aware of the current issue caused by an update to the bank’s website. Please open a support request in order to receive a call back with the permanent fix to this error. We apologize for any inconvenience that has caused and...

Have ‘Invalid Argument Date Encode’ Error?

Some versions of SecureCheck may experience this problem today – if you have this error visit our support article. Click here for a quick video workaround and further information.

Fraud Alert – Protect yourself from fake support calls

AP Technology has been made aware that a small number of our customers have received calls purporting to be from customer support departments in a range of companies including Microsoft and AP Technology. This is part of a well-known scam where fraudsters that will...