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Bank of America SecurePay Handshake/TLS Fix

We have identified the issue causing the handshake error for clients using SecurePay to upload positive pay files to Bank of America. Please download this script and watch the video for instructions on how to correct the issue. If you are not comfortable doing this,...

SecurePay Customers – Receiving SSL Handshake Error?

Our technical support department is aware of the current issue caused by an update to the bank’s website. Please open a support request in order to receive a call back with the permanent fix to this error. We apologize for any inconvenience that has caused and...

2017-2018 Holiday Schedule for AP Technology Support

For the 2017-2018 holiday season, our support department will observe the following schedule: Thursday, Nov 23rd Closed (Thanksgiving) Friday, Nov 24th Closed Monday, Dec 25th Closed (Christmas Day) Thursday, Dec 21 Half-day hours from 7:30 am to 11:30 am PST. Closed...

Fraud Alert – Protect yourself from fake support calls

AP Technology has been made aware that a small number of our customers have received calls purporting to be from customer support departments in a range of companies including Microsoft and AP Technology. This is part of a well-known scam where fraudsters that will...

ezSigner ‘Referral was returned from the server’ workaround

Update : A new version is now available and can be downloaded by filling out the form here. Some of our clients are experiencing an error stating ‘ Referral was returned from the server’ This is caused by a code signing certificate that has expired. The...