The following tutorials will help you through some common scenarios. By following the instructions you may be able to handle your issue if your support case is pending.
Configure Bank of America SecurePay SFTP
This video is designed to help you fix the SSL handshake error in order to transmit your positive pay file to the bank. Download the script folder in here. Unzip the file Copy folder over to C:\programdata\aptech\webengine\scripts Copy and...
Invalid Argument to Date Encode Workaround
If you experience the 'Invalid Argument to Date Encode' error when starting SecureCheck, you can use this quick workaround. Please be aware we are experiencing a very high call volume related to this matter. The latest version of SecureCheck has this issue fixed -...
Restarting SecureCheck Services
Learn how to restart SecureCheck Services
Create a Template in SecurePay
Learn how to create a template in SecurePay.
Create an Audit Map in SecureCheck
Learn how to create an audit map in SecureCheck.
Add an Account in SecurePay
Learn how to add an account in SecurePay.
Add and Modify Users in SecureCheck
Learn how to modify, add and delete users in SecureCheck.
Unresponsive Print Client
Learn how to restart an unresponsive print client.
Working with SecureCheck Overlays
Learn how to work with SecureCheck overlays